Claire Bennett joined IHG as Chief Marketing Officer in 2017 and is responsible for all aspects of marketing execution, guest experience, loyalty strategy and programmes, sponsorships, strategic partnerships, insights and analytics for the Group.
Claire previously spent 11 years at American Express in a range of senior leadership roles across marketing, consumer travel and loyalty. Most recently, Claire was General Manager (GM), Global Travel & Lifestyle, where she led a team responsible for delivering luxury lifestyle services. Prior to this, Claire held roles as GM for Consumer Loyalty, GM for US Consumer Travel, and Senior Vice President, Global Marketing and Brand Management, where she led worldwide advertising, media, sponsorship and marketing research teams.
Claire has also held senior marketing positions at Dell, as well as finance and general management roles at PepsiCo, building significant expertise across technology, consumer packaged goods, financial services, and the travel and hospitality sectors.
Claire has been an Executive Board Member of the World Travel and Tourism Council (WTTC), served as a Board Member of Tumi Inc. and participated on multiple industry advisory boards.
Claire is a Certified Public Accountant and holds an MBA from the J.L. Kellogg Graduate School of Management at Northwestern University.